Privacy policy

Shinkofa is committed to protecting user privacy in compliance with GDPR.

Data collected

Account information (email, name), holistic questionnaire responses, usage data (conversations, journal, planner), and payment data (processed by Stripe — we do not store card numbers).

Use of data

Your data is used exclusively to: generate your holistic profile, personalize the AI experience, improve the service, and communicate with you. Your data is never sold to third parties.

Storage and security

Data stored on European servers (OVH, France). Encryption at rest and in transit (TLS 1.3). Access restricted to authorized administrators.

Your rights

Under GDPR: rights of access, rectification, deletion, portability and objection. Contact: contact@shinkofa.com. Response time: 30 days.

Cookies

Shinkofa uses only essential cookies (session, preferences). No advertising tracking cookies.

Retention

Data retained while the account is active. After deletion: erasure within 30 days, except where legally required.

Last updated: March 2026